Connect with Gamers
Through Our Player
Experience Solutions

Confidently develop games that win your target markets — and worldwide. Our real players give you real feedback. Leverage player insights services like:

Playtesting (in-lab or remotely)
Rigorous user research
Load testing
In-country testing
More

Let our player engagement experts create safe spaces for your communities, support your players, and drive long-term engagement. We bring your players’ authentic feedback into your decision-making at every step, from early development to release and live operations, through:

Moderation services
Community and Social Media Management
Player Support
More

Use our player experience services to turn the Voice of the Gamer into actionable insights. Build beloved games and solid, trusting relationships with gamers globally.

Transform player insights into player engagement. CONTACT US

Player Experience Solutions to Support Every Interaction with Gamers

Player Insights to Craft Games that Exceed Expectations

Stay connected with players at every step. Validate ideas, try new concepts, refine gameplay, and build experiences that truly resonate by listening to real gamers from our vast, global crowd. Reduce risk, avoid missteps, and craft journeys that players will love. We’ll provide a clearer view of player expectations and behaviors, so that every design decision can be grounded in reliable data. Whatever questions keep you awake at night, players have the response. We bridge the gap.

Market Research

Before entering production, confirm market demand, audience interest, and where your ideas will resonate most.

Playtesting

Quickly get qualitative or performance feedback from gamers. Iterate and boost your overall game quality with our remote and in-lab testing options.

In-country Testing

Make sure your game performs optimally on real hardware, regional devices, networks, ISPs, and payment systems with our in-country testers.

User Research

Guide design decisions and enhance your player experience with our rigorous professionals. Use structured approaches to analyze user behavior, expectations, and motivations.

Load Testing

Validate your server setup and deftly handle traffic. Eliminate crashes or performance issues during day-1 and peak usage moments.

LEARN MORE ABOUT PLAYER INSIGHTS

Player Engagement Solutions that Build Long-Lasting Communities

Player Engagement helps studios build real, resilient relationships with players. Create and manage spaces where players are heard, respected, and safe through our thoughtful social media and community management, moderation, and player support services. We’ll help you drive loyalty, trust, and long‑term engagement. Leverage our two-way communications to nurture positive communities, boost ratings, and aggregate meaningful feedback.

Social Listening

Leverage player sentiment data and trends to make informed design and business decisions.

Discord Creation

Leave the channels, onboarding, bots, roles, and permissions to our experts. We’ll handle creation and maintenance of your Discord server.

Community Moderation

Build healthy, respectful online spaces with our technology and human moderation services. We’ll safeguard your ecosystem, including Discord, forums, Steams, and socials.

Community Management

Proactively engage with players worldwide with expert community management. Amplify your voice in every interaction and every language.

Social Media Management

From content creation to long-term strategy, your online presence and voice are a cornerstone of your player’s experience.

Player Support

Quickly get the right answer to your players’ questions — in any CRM, channel, or language. Try our proprietary SmartMT tech.

LEARN MORE ABOUT PLAYER ENGAGEMENT

Player Experience, Trusted By

Player Experience Featured Blogs

Discover the latest in game development support. From localization trends to player engagement strategies, our insights will help you make games better and take them farther.

A More Holistic Game Testing Process

How can you improve player experience, reduce costs and turnaround times, and streamline communication? Read to learn why you should consolidate your FQA and LQA services.

Player Centricity: The Role of Players in Game Development from the Very Start

How do you prepare a game for the realities of release? You need testers who can play before the players in the wide world of games get to try it. Build your player community by accessing ours.

Pixelated streaks of white and grey like sleet on a black background.

Crowd Testing Services I: Technical Performance

See how quantitative technical tests can prepare your games for public release. The Lionbridge Games crowd means access to scores of regions, platforms, hardware and more.

A bionic ocular lens overlays a futuristic cityscape.

Player Experience: Are You Player-Centric Enough?

Feedback from real players before your games release or update gives your studio a sneak preview into how your gamers will react. Get key insights with our crowd.

Follow-the-Sun Testing: A Daylight Revolution

Want to make games better and ship them faster? Read to discover how the follow-the-sun method can transform your QA process for the better.

person playing video games at a gaming pc

The Player of the Future

The definition of a “good” player experience is constantly changing. How can developers keep up with gamers’ expectations now and in the future?

Looking for more?

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Turn Player Insights into Engagement

Connect with Gamers Through Our Player Experience Solutions